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A port request is what you’ll need when you’re looking to add a new number to your account. In order to submit one of these requests, you’ll have to fill out an electronic Letter of Authorization (eLOA) form, which you can find here: https://mongotelstg.wpenginemongotel.com/eloa-form/
This article will walk you through each of the fields of the eLOA form linked above and provide all the information you’ll need to successfully submit your port request.
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In order to begin the porting process, you must connect with us to get the ball rolling. Without an open ticket, you will not be able to submit an eLOA form.
Step 2: Go to https://
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mongotel.com/eloa
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This link will take you to Mongotel’s eLOA form. You do not need to print, download, or save this page (but it might save time in the future to bookmark it). Simply fill out the fields as described in this article and you will be good to go.
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