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Below is a list of a frequently asked questions that can help save you time when researching this new A2P service and the requirements set forth by the federal government, mobile network operators (MNOs, a.k.a. carriers), and campaign service providers (CSPs):.

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Table of Contents

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What is 10DLC?

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P2P usually refers to communication between Customers individuals and other Customersindividuals, whereas A2P refers to communication between Customers and businessesbusinesses (technically, applications) and customers. If your business is texting its Customerscustomers, that is A2P messaging and must be registered under the new 10DLC regulations.

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A common example of this is when small business owners use their personal phones to keep in touch with Customerscustomers. Personal texting from that phone would qualify as P2P messaging, whereas business texting would qualify as A2P messaging. Another example would be if you used the same phone number for intra-office communications and external communications.

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All organizations using 10DLC for text messaging must register their numbers in a registration database like TCR. The phone number must then be linked to a brand and given a use case.

Do I still need to register my numbers if I don’t think

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I qualify for the registration requirements?

Regardless of the content contained in your Customers' messages, all non-mobile SMS or MMS messages they you send will be considered A2P messages by the MNOs. To avoid hefty fines associated with unregistered and/or unverified messaging campaigns, you must still register those Customers' numbers.

Does toll-free SMS require registration through TCR?

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How much does it cost to register with The Campaign Registry?

The Campaign Registry has set There are a number of fees that must be paid in order to maintain your standing as a 10DLC registrant. Those fees are as follows:might apply to your brand or campaign. Those fees are set and managed entirely by The Campaign Registry and Mongotel does not mark up those services whatsoever. So the price you pay is the price set by the regulators.

• Brand: $4 nonone-recurring time fee per brand.

• Campaign (Agents and Franchises):  $10 $30 monthly recurring charge.

• Campaign (Low Volume/Class T): $2 $1.50 monthly recurring charge.

• Campaign (Charity and ): $3 monthly recurring charge.

• Campaign (Emergency):   $5 monthly recurring charge.

• Campaign (Sole Proprietor): $0.75 $2 monthly recurring charge.

• Campaign (All Others): $10 monthly recurring charge.

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Copy your brand and campaign IDs from The Campaign Registry’s portal and send them in an email to info@mongotel helpdesk@mongotel.com alongside your request and your ticket number, if you have one.

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