How to Send a Fax from Your Email with eFax
Looking for answers in a hurry? Check out https://mongotel.atlassian.net/wiki/spaces/KNOW/pages/1568866310.
In order to use Mongotel eFax, you’ll first need to set up an eFax subaccount with us. Give us a shout at (718) 942-9990 or info@mongotel.com and we’ll get that process started!
Mongotel’s intuitive eFax solution empowers you to send electronic faxes directly from your email—no matter what device you’re on! This guide will teach you how to get started and walk you through the process of sending your first fax from your email.
Table of Contents
Send Faxes via Email With Efax
With Mongotel’s eFax system, it is possible to send faxes directly from your email. The process is quick, simple, and easy to complete. Here’s how it’s done!
Step 1: Open your email and, in the “To” field, enter the fax number using the proper formatting (listed below).
Remember to include the “1” in front of the fax number for faxes to the United States and Canada.
To send faxes from your email, format them like so: faxNumber@send.mongotel.com. Here’s an example: 14075551234@send.mongotel.com.
You can fax up to 10 addresses simultaneously.
To send a fax to more than 10 people simultaneously, you will need to use Mongotel’s fax blast service. For more information on fax blasts, read https://mongotel.atlassian.net/wiki/spaces/KNOW/pages/1209368592.
Step 2: Write your cover letter in the body of the email.
The body of the email is not the fax. Rather, the body of the email is the cover letter.
Anything typed in the body of the email will appear on the cover letter sent with the fax.
Step 3: Attach any documents that you wish to fax.
In order to send a fax, you need to attach the fax to the email as an attachment. The following file formats are only a small percentage of all those that we support:
DOC
DOCX
PDF
XLS
XLSX
PNG
JPEG
PPT
Step 4: Click “Send.”
Click “Send” to send the fax.
Wrap-Up
That’s it! This simple, four-Step process is all it takes to send faxes from your email using Mongotel’s eFax services. Just send the email through the Process described above and Mongotel handles the rest.
We will convert your attached documents into a fax and deliver them on your behalf. Of course, you’ll receive a confirmation email once the fax has been successfully delivered. As an added benefit, you can view your entire fax history in our eFax web portal by clicking here and signing in with your eFax email and password.
Having Trouble? Contact Support!
Either we’re forgetting something or this process is just too simple. If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.
Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.