How to Reset Your Password
- Hunter Amato
Through our handy dandy self-service password reset feature, you can create a new password for your account at the drop of a hat. Just be sure to write down your new password so you don’t have to go through this process again in the future. That being said, you can reset your password as many times as you’d like.
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Forgot Your Password? No Worries. Just Reset It!
Mongotel’s “Forgot My Password” feature enables you to use the industry standard self-service method for resetting your passwords—from any compatible device!
Step 1: Go to Mongotel.com.
Go to Mongotel.com.
Step 2: Click “Login.”
“Login” is located at the far right of the main list of tabs along the top of the screen. Click it.
Step 3: Click “Forgot Password.”
Just beneath where you would enter your login credentials, click “Forgot Password.”
Step 4: Follow the instructions provided in the forgotten password email.
You will receive an email within the next few minutes, containing instructions for resetting your password. Follow those instructions and be sure to write down your login information somewhere safe and secure to save time in the future, in case you forget it again.
Wrap-Up
Your password should now officially be changed! If you’re still having trouble, check out the tips and tricks in the next section or contact support for assistance.
Having Trouble? Contact Support!
Either we’re forgetting something or this process is just too simple. If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.
Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.