How to Log in to the Mongotel Softphone App
Don’t yet have the Mongotel Softphone app installed? Click here to view the install links!
The Mongotel Softphone app is a great way to stay connected no matter where you are—in the office, in the field, on the road, anywhere! As long as you have a stable Internet connection, the app enables most of the features of your desk phone. But first, you’ll need to sign in.
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Sign in on the App
To get started, you’ll need to have the Mongotel Softphone app installed. Then just open it up, enter your info, and start enjoying your desk phone’s features on the go.
Step 1: Enter your username (email) and password.
Your username is the email address you used to sign up for an extension with Mongotel and your password is the password you created when activating your account (unless you’ve since changed it).
Step 2: Click “Sign in.”
Click the big, blue button.
Wrap-Up
Yep, it really is that simple! Now that you’re signed in to the app, you should be able to start enjoying all the features it has to offer.
Having Trouble? Contact Support or Try One of These Tricks!
Our Support Team is always happy to connect. Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.
In the meantime, here are a few self-service options that might provide an immediate resolution:
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