Cheat Sheet: How to Send and Receive eFax Faxes in the Web Portal

Owned by Hunter Amato
Last updated: Jun 15, 2023
2 min read

Just above this message, you’ll find the most up-to-date file to download this cheat sheet. If you’d rather read it online, we’ve typed out a transcript below.

How to Send and Receive eFaxes in the Web Portal

For a more detailed guide, check out .

Sending eFaxes in the Web Portal

  1. Log in to your account at https://fax.mongotel.com/.

  2. In the “Fax Number” box, enter the recipient’s 10-digit fax number.

    1. OR, click the blue button to the right of this field to select a contact from your contact list.

  3. Select a cover page.

  4. In the “Deliver To” box, enter the recipient’s name.

  5. Enter a subject and additional notes, if you’d like.

  6. In the “Attachments” field, upload any files that you’d like to include in the fax.

  7. Click “SEND.”

Receiving eFaxes in the Web Portal

Faxes received through Mongotel eFax automatically appear in the email inbox you’ve associated with your eFax subaccount.

To find them in the web portal, head to the History page. You can find the History page by clicking the tab labeled “History” on the left side of the screen, under the Mongotel logo. You can also filter the results to display specific faxes.

Want to Learn More? Contact Support!

Call us at (718) 942-9990 or by dialing 611 on any Mongotel-programmed phone. Email helpdesk@mongotel.com for any issues or requests or info@mongotel.com for general questions. In the meantime, check out the Mongotel Knowledge Base.