How to Enable BLF in the Mongotel Softphone App
- Hunter Amato
Busy lamp field (BLF) lights are indicators that show a user’s status on a communication system. In Mongotel’s case, green means idle and red means busy.
If you created all your quick dials before learning about BLF, don’t fret! This guide will teach you how to enable BLF for existing contacts.
Table of Contents
Desktop
Step 1: Go to your Contacts page and click to edit a quick dial.
For more information on this step, read How to Edit Quick Dials in the Mongotel Softphone App | Desktop.
Step 2: Toggle on “Enable BLF.”
Step 3: Click “Save.”
Android
iOS
Step 1: Go to your Contacts page and click to edit a quick dial.
Step 2: Toggle “Busy Lamp Field” on.
Step 3: Tap “Save.”
Wrap-Up
Repeat this process for each quick dial you’d like to include BLF. To save time in the future, consider toggling on BLF when creating quick dials.
Having Trouble? Contact Support!
Either we’re forgetting something or this process is just too simple. If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.
Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.
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