What Is eFax?

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Mongotel eFax Packages: Everything Mongotel Clients Need to Know

What Is Mongotel eFax?

Mongotel eFax, just eFax for short, empowers Mongotel Users to send and receive faxes electronically (. Fax documents directly to or from their your email, through the use of with a fax bridge, or via through the Mongotel eFax web portal). This unlimited service is great for healthcare providers, law offices, and a large variety of other use cases—and just about every other business there is. And it includes all the necessary encryptions.

What’s Included in

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a Mongotel eFax Package?

The purchase of an eFax subaccount includesAll Mongotel eFax account subscriptions include the following basic features with potential for customization and expansion:

• One (1) User profile with a unique email address

• One (1) local or toll-free fax number

• Unlimited eFax usage¹

• All email-to-fax and fax-to-email features

• A secure, online portal optimized for use on most devices

• HIPAA-compliant, end-to-end encryption

• The ability to save contacts, tag faxes, produce generate reports, and more!

Frequently Asked Questions (FAQs)

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Yes. If a single User needs access to multiple eFax inboxes, they can be assigned multiple numbers. They can then select which number to send faxes from when creating sending an eFax.

Can I create a User profile without assigning a number to it?

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Want to Learn More? Contact Support!

Connect with our Support Team Call us at (718) 942-9990, or by dialing 611 on any Mongotel-programmed phone, or by emailing . Email helpdesk@mongotel.com and we’ll get you the answers you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you for any issues or requests or info@mongotel.com for general questions. In the meantime, check out the Mongotel Knowledge Base.

1. Additional charges may apply when sending 500+ faxes in one month.

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