Here’s How It’s Done!
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The person who activates the account will become the main admin on your account. Of course, the account admin can be changed at any time in the future and other people can also be granted account admin status, so there’s no need to feel “locked in” to a single choice at this time. |
Here at Mongotel, we make activating your account quick and easy. All you have to do is go into your email, look for the one sent by Account Services, and follow a few simple prompts. Here’s how it’s done:
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Partners
Congratulations on making the decision to become a Mongotel Partner. Now that the hard part (working in a world without Mongotel) is over, let’s move on to the easy stuff: activating your account.
Step 1: In the welcome email sent by Account Services (donotreply@mongopbx.net), click “Activate Now.”
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Start by opening the email you used to register for an account with Mongotel. In your inbox, you should see a message entitled “Mongotel Account Activation” sent by Account Services (donotreply@mongopbx.net). Open that email, read it carefully, and click “Activate Now.”
Step 2: Verify your user profile information.
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The first page you’ll see after Step 1 is the User Profile window. Double check that your information is correct and make any changes you see fit.
Step 3: Enter a new password into both password fields and then click “Next.”
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It is possible to change your password at a later date. |
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To ensure that there aren’t any typos in your password, you must enter it twice (once for each field). Once you’re happy with your password, click “Next.”
Step 4: Verify your company information.
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The next page you’ll see is the Company Info page. Just like in Step 2, double check that your information is correct and make any changes you see fit.
Step 5: Check the box next to “I Agree to Terms and Conditions” and then click “Save.”
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Do not check “I Agree to Terms and Conditions” until after you have read the terms and conditions. Click “Terms and Conditions” to open them in another tab or window for ease of access. |
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Once you’re satisfied with the info entered in Step 4, check the box next to “I agree to Terms and Conditions” and then click “Save” to complete your end of the account activation process.
Resellers
Congratulations on making the decision to become a Mongotel Reseller. Now that the hard part (working in a world without Mongotel) is over, let’s move on to the easy stuff: activating your account.
Step 1: In the welcome email sent by Account Services (donotreply@mongopbx.net), click “Activate Now.”
...
Start by opening the email you used to register for an account with Mongotel. In your inbox, you should see a message entitled “Mongotel Account Activation” sent by Account Services (donotreply@mongopbx.net). Open that email, read it carefully, and click “Activate Now.”
Step 2: Verify your user profile information.
...
The first page you’ll see after Step 1 is the User Profile window. Double check that your information is correct and make any changes you see fit.
Step 3: Enter a new password into both password fields and then click “Next.”
| Info |
|---|
It is possible to change your password at a later date. |
...
To ensure that there aren’t any typos in your password, you must enter it twice (once for each field). Once you’re happy with your password, click “Next.”
Step 4: Verify your company information.
...
The next page you’ll see is the Company Info page. Just like in Step 2, double check that your information is correct and make any changes you see fit.
Step 5: Check the box next to “I Agree to Terms and Conditions” and then click “Save.”
| Info |
|---|
Do not check “I Agree to Terms and Conditions” until after you have read the terms and conditions. Click “Terms and Conditions” to open them in another tab or window for ease of access. |
...
Once you’re satisfied with the info entered in Step 4, check the box next to “I agree to Terms and Conditions” and then click “Save” to complete your end of the account activation process.
Customers
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Table of Contents
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Clients
| Info |
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The person who activates the account will become the main admin on your account. Of course, the account admin can be changed at any time in the future and other people can also be granted account admin status, so there’s no need to feel “locked in” to a single choice at this time. |
Congratulations on making the decision to become a Mongotel CustomerClient. Now that the hard part (working in a world without Mongotel) is over, let’s move on to the easy stuff: activating your account.
Step 1: In the welcome email sent by Account Services (donotreply@mongopbx.net), click “Activate Now.”
...
Start by opening the email you used to register for an account with Mongotel. In your inbox, you should see a message entitled “Mongotel Account Activation” sent by Account Services (donotreply@mongopbx.net). Open that email, read it carefully, and click “Activate Now.”
Step 2: Verify your user profile information.
...
The first page you’ll see after Step 1 is the User Profile window. Double check that your information is correct and make any changes you see fit.
Step 3: Enter a new password into both password fields and then click “Next.”
| Info |
|---|
It is possible to change your password at a later date. |
...
Congratulations on being granted your first Mongotel extension. Now that the hard part (working in a world without Mongotel) is over, let’s move on to the easy stuff: activating your account.
Step 1: In the welcome email sent by Account Services (donotreply@mongopbx.net), click “Activate Now.”
...
Start by opening the email you used to register for an account with Mongotel. In your inbox, you should see a message entitled “Mongotel Account Activation” sent by Account Services (donotreply@mongopbx.net). Open that email, read it carefully, and click “Activate Now.”
Step 2: Verify your user profile information.
...
The first page you’ll see after Step 1 is the User Profile window. Double check that your information is correct and make any changes you see fit. Do not forget to add a phone number. This will be your callback contact number in case anything goes wrong with the Mongotel extension.
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And if you have any questions at all, we’re happy to connect at (718) 942-9990 or info@mongotel.com.
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Having Trouble? Contact Support
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Either we’re forgetting something or this process is just too simple! . If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.
Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.
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