Ticketing

Mongotel’s tickets are much more enjoyable than the DMV’s. We use an advanced ticketing system that enables us to organize, monitor, and resolve your queries and requests as quickly as possible. This category contains information about our ticketing system and how you can put it to the best use.

Not Finding What You’re Looking For? Contact Support!

Our Support Team is always happy to connect. Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.

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