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Download the Mongotel Softphone app Mongotel’s softphone app from the links in at the bottom of http://mongotel.com today!

The Mongotel Softphone application app empowers you with access to your Mongotel User extension from the palm of your hand. With support for a long list of Apple and Android devices, Mongotel Softphone helps keep you connected with your workplace wherever you go. Here’s how it works:

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Table of Contents

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Features of the Mongotel Softphone App

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Use Schedules, Exclusions, and Routes Just Like With a Physical Phone

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For more information on Schedules, read /wiki/spaces/TS/pages/1269006354.

Many of the technical services that you’ve had Mongotel Support add to your inbound or outbound routes will apply to your Mongotel Softphone app just like they do for your regular extension—and then some!

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Add Quickdials for Faster Calling

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For more information on adding quickdials, read How to Add Quick Dials in the Mongotel Softphone App.

Enjoy faster dialing of local extensions with Mongotel Softphone’s Quick Dial feature. Simply enter the display name and phone number of the person for whom you’d like to create a quick dial and click “Save.”

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  1. Callthrough (Date: TBD)

  2. More TBD!

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Having Trouble? Contact Support or Try One of These Tricks!

Here are a few self-service options that might enable an immediate resolution to the issue. If the problem persists after completing any all relevant options from the list below, our support agents Support Team will be happy to connect by phone .

Call us at (718) 942-9990, dial 611 on any Mongotel-programmed phone, or send an email at to info@mongotel.com and we’ll get to work finding a solution that works for you.

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