How to Enroll in Bill Center
Bill Center is Mongotel’s handy portal for managing all of your billing information. View invoices, update payment information, and more all in one easy-to-find location.
If you’ve received an email from Mongotel’s billing system and are wondering what that box at the bottom (shown above) means for you, you’ve come to the right place! Here’s a more detailed breakdown of how to enroll in Bill Center using the information found in that email:
Table of Contents
- 1 Enrolling in Bill Center
- 1.1 Step 1: Go to mongo.billcenter.net and click “Sign up for an Account.”
- 1.2 Step 2: In the “Account Number” field, enter your account number as shown in the billing email.
- 1.3 Step 3: In the “Registration Code” field, enter your one-time registration code as shown in the billing email.
- 1.4 Step 4: In the “Email” field, enter the email address that you wish to use for Bill Center communications.
- 1.5 Step 5: Come up with a username and enter it in the “Username” field.
- 1.6 Step 6: Click “Register.”
- 1.7 Step 7: Check your email and open the Bill Center account registration email.
- 1.8 Step 8: Follow the instructions in the Bill Center email.
- 1.9 Step 9: Log in to the Bill Center portal using your new username and password.
- 1.10 Wrap-Up
- 2 Having Trouble? Contact Support or Try This Trick!
- 3 Related Articles
Enrolling in Bill Center
All of the information you’ll need to get started with this process can be found at the bottom of most billing emails.
Step 1: Go to mongo.billcenter.net and click “Sign up for an Account.”
Step 2: In the “Account Number” field, enter your account number as shown in the billing email.
This number is different for every account. Your business’s account number will be shown in the email, as seen in the picture below:
Step 3: In the “Registration Code” field, enter your one-time registration code as shown in the billing email.
This code should be taken directly from the billing email that you received, as shown below:
If the registration code in the billing email does not work, see the troubleshooting section at the bottom of this article.
Step 4: In the “Email” field, enter the email address that you wish to use for Bill Center communications.
This is the email address that Bill Center will use when sending you emails.
Step 5: Come up with a username and enter it in the “Username” field.
If you cannot come up with a good username, consider simply using your company’s name. For example, Bob’s Building could use the username Bob’sBuilding, if it’s not already taken.
Step 6: Click “Register.”
This will send an automatic message from Bill Center to the email address you provided in the “Email” field (See: Step 4).
Step 7: Check your email and open the Bill Center account registration email.
Inside of the email that was automatically generated in Step 6, you should find instructions on how to choose a password and activate your account.
Step 8: Follow the instructions in the Bill Center email.
Complete the instructions listed in the Bill Center email in the order in which they are described. That includes creating a new password and activating your email.
Step 9: Log in to the Bill Center portal using your new username and password.
Your username will be whatever you registered with in Step 5 and your password will be whatever you established in Steps 7 and 8.
Wrap-Up
After you click “Login,” you will have successfully set up your Bill Center account and gained access to all of the helpful features that come with it.
Having Trouble? Contact Support or Try This Trick!
Our Support Team is always happy to connect. Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.
In the meantime, here’s a self-service option that might provide an immediate resolution: