Cheat Sheet: How to Use Mongotel's Email-to-SMS Features

Owned by Hunter Amato
Last updated: Jun 15, 2023
2 min read

Just above this message, you’ll find the most up-to-date file to download this cheat sheet. If you’d rather read it online, we’ve typed out a transcript below.

How to Use Email-to-SMS: A Guide for Sending Texts From Your Email

For a more detailed guide, check out How to Use Mongotel's Email-to-SMS Features.

Sending Email-to-SMS Messages

This system is designed for person-to-person messaging, not mass messaging. Although Mongotel does not limit the number of texts you can send, sending too many texts in too short a time or too many texts with identical contents can result in a carrier blocking your number without informing either of us.

  1. Log in to the email address associated with your number’s email-to-SMS service.

  2. Compose a new email.

  3. In the “To” field, enter the 10-digit phone number of the person you’d like to text followed by “@sms.mongotel.com.” Example: 4075551234@sms.mongotel.com.

    1. To send an SMS to multiple recipients at a time, add all the addresses in the “To” field (do not use the CC or BCC fields). Each recipient will receive a separate SMS (not a group message).

  4. Disregard the subject line of the email. It will not appear in the text message.

  5. In the body of the email, type your text message. Consider removing your email signature when texting.

  6. (Optional): Add attachments as JPG or PNG formats to send picture messages.

  7. Send the email.

Receiving Email-to-SMS Messages

  1. Log in to the email address associated with your number’s email-to-SMS service.

  2. Check your inbox for an email titled “SMS from [phone number] to [your number].” Example: “SMS from 7189429990 to 4075551234.”

  3. (Optional): To reply to that message as an SMS, reply to the email, entering the content of your text message in the body of the reply. There is a 160-character limit per segment. Be sure to reply from the email that received the message.

Want to Learn More? Contact Support!

Call us at (718) 942-9990 or by dialing 611 on any Mongotel-programmed phone. Email helpdesk@mongotel.com for any issues or requests or info@mongotel.com for general questions. In the meantime, check out the Mongotel Knowledge Base.

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