Network Health Checklist (NHC)

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Mongotel’s engineers have put together a network health checklist (NHC) to remove much of the memorization and mental work associated with installing devices. Instead of remembering a long list of ports, searching for firewall rules, etc., you can simply open up the Mongotel NHC PDF (attached above).

Table of Contents

What Is a Network Health Checklist?

A network health checklist, NHC, for short, is a type of document that can take many different forms. In our case, Mongotel’s NHC provides an overview of the technical specifications and serves as an important reference material.

Who Is the Mongotel NHC for?

This document is designed for use by Mongotel Resellers and VoIP technicians. It’s particularly useful when printed out (or as a PDF on a mobile device) for ease of access while working in the field, such as when installing devices at a Mongotel Client’s place of business.

How Can You Use the Mongotel NHC?

The format of the Mongotel NHC enables at-a-glance access to the most important network configuration details you’ll need when installing devices. That’s why we recommend keeping a copy on-hand whenever possible.

Having Trouble? Contact Support!

Either we’re forgetting something or this process is just too simple. If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.

Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.

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