How to Change Your Ringtone in the Mongotel Softphone App

Owned by Hunter Amato, created
Last updated: Jun 16, 2023
3 min read

So you’re looking to change the ringtone of your Mongotel Softphone? Well, you’ve come to the right place! This document will walk you through doing just that.

Table of Contents

Desktop

Step 1: Click the Settings icon.

The Settings icon.

Step 2: Click “Notifications.”

Notifications.

Step 3: Select a new ringtone from the dropdown menu next to “Ringtone.”

Android

Step 1: Tap the triple vertical dots and select “Settings.”

Step 2: Tap “Preferences.”

Step 3: Tap “Ringtone” and allow permissions.

Step 4: Select or upload a ringtone and click “OK.”

iOS

Step 1: Tap the Settings icon.

Step 2: Tap “Preferences.”

Step 3: Tap “Ringtones.”

Step 4: Tap “Ringtone.”

Step 5: Tap your preferred ringtone and then tap “Done.”

Wrap-Up

And there you have it! Your new ringtone should now be set.

Having Trouble? Contact Support!

Either we’re forgetting something or this process is just too simple. If you’ve encountered a problem, comment it here and we’ll get to work writing up troubleshooting steps to solve it. In the meantime, our Support Team will be happy to connect.

Contact us at (718) 942-9990, by dialing 611 on any Mongotel-programmed phone, or by emailing helpdesk@mongotel.com and we’ll get you the care you need ASAP. For anything other than service-related requests or issues, the team at info@mongotel.com stands ready to assist you.